Our three core values
Accept responsibility
While we can’t influence flight times or cancellations, your overall travel experience is our responsibility. No matter what changes come our way, we take a proactive, positive approach to resolve problems and enhance your time on the move.
Build relationships
Our entire business is built on strong relationships. We get to know you and your travel preferences right from the start and never stop learning. The stronger our relationships are, the stronger our business and service become.
Communicate efficiently
Travel, as in sport, is subject to last-minute changes that can bring uncertainty and frustration. We tackle this by staying on the front foot, keeping you informed of what’s happening, why and what we plan to do to help.
Who we are
The sports travel management team you partner with has to be a good fit for you and your needs. While our people are all different, they do hold some common characteristics that are central to how we operate.
Understatedly professional
Humility is a big part of our identity and approach. We’re all about doing a great job for our clients, efficiently, to the highest possible standard and with a smile on our face.
Calm under pressure
We’re prepared, proactive and ready for what comes our way. Often one step ahead when things change, there is always a solution; we have 30 years of experience to draw from.
Personable
We’re friendly, engaging and people enjoy working with us. We’re trusted to do the right thing on their behalf and we take that seriously.
Adaptable
Flexibility is central to our culture and vital in meeting your exact requirements. We’re always ready to manage the changes that occur in sport and travel.